Welcome to your home!
Your stay is our priority. We want you to enjoy it to the fullest and have an unforgettable experience. If you have any need, question, or something unexpected comes up, don't hesitate to contact us — we'll do everything we can to help right away.
Essential rules & legal requirements
These rules are mandatory to ensure a pleasant stay and comply with current regulations.
1. Guest registration (legal requirement)
Under Guardia Civil regulations, it's mandatory to register everyone staying at the property.
- Process: we'll send the main guest a link to fill in everyone's details and sign individually.
- Faster alternative: send a photo of each guest's ID during check-in, with the main guest signing for everyone.
2. Safety & property rules
🎆 Fireworks: strictly prohibited (municipal and property regulations). Breaching this rule means immediate loss of the deposit and possible legal liability.
Confetti: not allowed, as it's impossible to fully clear from the garden areas.
Caring for the property & grounds
We appreciate your help keeping the property in great shape for you and future guests.
Rooms & energy use
- Rooms should be used as intended: please don't smoke, eat, or engage in inappropriate activities inside.
- Energy saving: avoid leaving lights on unnecessarily or the A/C running with no one in the room.
BBQ Grill
You can move the BBQ, but please make sure:
- It's not placed anywhere with fire risk.
- The smoke doesn't stain the property.
- Food scraps don't leave grease stains on the floor.
Outdoor areas (garden & pool)
- Glass or porcelain isn't allowed by the garden or pool — please use unbreakable materials.
- Please don't drop cigarette butts, bottle caps or other litter on the lawn.
- Sprinkler irrigation: be mindful of what you leave on the lawn and nearby — it gets watered at night.
- Avoid leaving food unattended, it can attract insects or animals.
Garden lighting & maintenance
- Garden lighting isn't included unless agreed in advance — call 659 166 232 to arrange it.
- The garden needs regular upkeep: if gardening work is needed during your stay, we'll minimize disruption and give advance notice.
Waste management
- If you'd like us to take out the trash, bag it and leave it in the designated bin, in the pine grove area.
- We usually collect it after checkout; if you need it removed earlier, just let us know.
Technical details & equipment use
Kitchen
- Only use the upstairs kitchen; the other one is unstocked and some appliances may not work.
- Stovetop: hold the ignition button down for 5 continuous seconds to light the burner (safety system).
- Coffee machine: uses Tassimo pods.
- Fridge: make sure the door is fully closed — if left ajar, the duct between freezer and fridge will freeze and it'll need unplugging for several hours to recover.
- Dishwasher: leave enough space between items and remove food scraps first.
Bathrooms
- Classic toilets: hold the flush button for a few seconds until the tank fully empties.
- Don't flush wet wipes, feminine hygiene products, or anything other than toilet paper — they damage the pipes.
Pool
- It can be affected by external factors (wind, rain); let us know if you need help keeping it in shape.
- Please shower before swimming: sunscreen floats and sticks to the walls, which is costly to clean.
Windows & doors
- Push or pull gently until they latch; avoid forcing the mechanisms.
- Keep doors and windows closed to keep out wind and animals, and to protect your belongings.
Self check-in & check-out
Times: Check-in from 5:00 pm and check-out by 11:00 am. If you need a different time, just ask us.
Arrival
- When you arrive at the main gate, we'll open it remotely.
- Drive in and park by the wooden door, on your right.
- Next to the wooden door and the cypress on the left, there's an iron gate protecting a low window.
- On the left side of that gate is a code-locked box with the main gate remote and the wooden door key.
- That key is a master key for all 4 interior locks.
Departure
- Make sure all doors and windows are closed and lights are off.
- Leave the keys in the code-locked box.
- Once outside, send us a WhatsApp message or call so we can close the main gate remotely.